Frequently asked questions
Sauna Hats
Your head is the first place to overheat, and when it does, your session ends before your body has fully benefited. At the same time, high heat strips your hair of its natural oils, leaving it dry and brittle over time.
A sauna hat helps regulate temperature, allowing you to stay in longer, more comfortably, while protecting your hair from repeated heat exposure.
A small adjustment that changes the entire experience.
Outer: 100% baby alpaca
Inner: alpaca and wool blend
Alpaca fiber is naturally insulating, breathable, and lightweight, making it particularly well-suited for high-heat environments. Unlike synthetic materials, it regulates temperature, remains soft against the skin, and improves with use over time.
Yes. The natural fiber structure allows moisture to evaporate while maintaining insulation, keeping your head more balanced and comfortable throughout your session.
Yes. Alpaca has a high ignition point and does not melt like synthetic fibers, making it a safe and stable material for sauna use.
Lightweight, durable, and designed for repeated heat exposure. With proper care, your Bjorli hat will maintain its structure and performance over time.
Rarely. Alpaca naturally resists odor and moisture buildup. In most cases, airing after use is sufficient. Hand wash in cold water only when needed.
Air dry after each session. Spot clean when needed. If necessary, hand wash cold using a gentle wool detergent, reshape while damp, and lay flat to dry. Do not tumble dry.
We work with trusted suppliers in the Peruvian Andes who share our commitment to responsible sourcing and animal welfare.
The alpacas are raised in environments that prioritize their wellbeing and are shorn using the traditional Inca shearing technique, a method recognized by the Peruvian State for minimizing stress. Shearing is a routine part of their care, helping to keep the animals healthy and comfortable while providing the exceptionally soft fiber we use in every Bjorli hat.
Shipping & Returns
Yes, we ship worldwide from our US warehouse. Shipping options and rates are shown at checkout, and international orders are priced in your local currency.
Orders are processed via our US warehouse. Estimated delivery times are provided at checkout.
No. For international orders, duties and import taxes are already included in the price you see and pay at checkout. There is nothing extra to pay when your order arrives.
We keep things simple: rather than exchanges, we ask you to return the item and place a new order for your preferred color. That way your new hat ships right away instead of waiting on the return. Returns follow the policy below.
We accept returns within 14 days of delivery. Items should be in unworn condition with original packaging; we may reduce the refund if an item shows signs of use beyond what's needed to examine it.
Return shipping is at your own cost and risk - we recommend a tracked service. Refunds are issued to the original payment method once we receive the return, and include standard delivery costs where required by law (express shipping upgrades and return shipping are not refunded).
To start a return, email us at hello@bjorli.co with your order number.